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Hayes Meats and Gourmet Foods is a well known provider of meat in Merritt Island. Visit us very soon at our business or give us a ring at (321) 453-3550.

Reviews for Hayes Meats and Gourmet Foods

• Hayes Meats and Gourmet Foods

  Dishonest Help

  1 5 0 1.0

  Posted On: Dec 31, 2014

  Reviewer: John

  “What I don't like is deceitful people! I went in to get a couple steaks for a nice dinner tonight while in Florida and was surprised by the interactions with the young guy behind the counter. I picked out the steaks I wanted, he pointed to clarify and then picked them up to be wrapped. I then turned away to browse the shop when my attention was drawn back by the guy putting my steaks back on the shelf and wrapping something else up. I thought that I must have been being paranoid as I couldn't believe what I was seeing, so I assumed I must have been wrong. But then I observed an interaction between the guy and a female co-worker who was smiling in bewilderment and motioned to him that she saw what he had done. He then responded to her that this is how we do things... and I'm ok with that. When he brought my order to the cash I asked to unwrap the steaks and sure enough they were not what I had ordered. I commented about this and his response was to initially blame me, telling me that I chosen these steaks, but when I assured him that they were not he apologized and gave me the steaks I wanted. I have not yet eaten these steaks as they are for a New Years' dinner tonight, so I cannot comment on the quality - the ones I chose (and eventually got) look good - but it certainly does leave a bad taste in my mouth. Compounding this anger is the fact that they were the only place open which made it impossible for me to walk away and go elsewhere! To the owners: your reputation on-line seems to be of a good quality neighborhood butcher. In order to maintain this, you need to get rid of this kind of dishonest help...if he will steal from customers, he will likely steal from you! If he happens to be related to you, my apologies but it is too late - he is dishonest and ok with that! Finally, if this is a practice that you indeed endorse (remember: this is how we do things... and I'm ok with that), shame on you.”

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